How do I process an Interest Accrual Benefit request?
Processing an Interest Accrual Benefit request through the online system is a quick and efficient process, simply follow the steps below:
Open and review the pending request.
Enter in the loan information, including the loan number, loan type, and the principal outstanding at the end of the member's term of service (dates are shown). Then enter in either the amount of interest accrued or the daily interest amount. If the alum benefited from a grace period during which the interest was paid by the US Department of Education, this should also be entered into the request.
Check the certification box
Click "Submit" and the request will be sent to the National Service Trust for payment.
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For the months of February, March, April, October, November and December, normal hours of operations are:
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The hotline is closed on all federal holidays.
The Americorps Hotline can provide answers for:
General inquiries:
- About AmeriCorps
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System issues:
- eGrants system
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Program specific inquiries:
- Applicant, Candidate, Member, and Alumni questions
- Non-profit Organizations and Grantee questions
- Education Award questions and issues
- Recruitment questions
- Peer Reviewer questions
Tip for Self Service
You may be able to quickly find the information you need by selecting "Advanced Search" in the Answer search box. You can also submit the details of your issue using the Ask A Question page. You can attach screen prints to help with quicker troubleshooting on system issues.
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